Last Updated: 24.10.2024

At BawanaKart, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from www.bawanakart.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

1.1. Personal Information

When you create an account, place an order, or sign up for our newsletter, we may collect the following personal data:

  • Name
  • Email Address
  • Shipping and Billing Address
  • Phone Number
  • Payment Information (credit card details, etc.)
  • Purchase History

1.2. Non-Personal Information

We also collect non-identifiable information that may include:

  • Your IP address
  • Browser type
  • Device type
  • Operating system
  • Referring URLs
  • Website usage patterns

1.3. Cookies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are small files placed on your device to enhance your user experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To Provide and Improve Our Services

  • Process and fulfill orders
  • Respond to your customer service requests
  • Personalize your shopping experience
  • Improve our website and services

2.2. To Communicate with You

  • Send transactional emails such as order confirmations and updates
  • Send promotional materials, newsletters, and special offers (with your consent)
  • Notify you about changes to our services or policies

2.3. To Ensure Security

  • Prevent fraudulent transactions
  • Protect against unauthorized access or misuse of our services

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties under certain circumstances:

3.1. Service Providers

We may share your information with third-party companies to perform services on our behalf, such as:

  • Payment processors
  • Shipping carriers
  • Email marketing services
  • Analytics services (e.g., Google Analytics)

These providers only have access to the personal information necessary to perform their functions and are contractually obligated to protect your data.

3.2. Legal Compliance

We may disclose your personal information if required by law or in response to valid legal requests by public authorities.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity as part of the business transition.

4. Data Security

We take the security of your personal data seriously and implement industry-standard security measures to protect it. This includes encryption of sensitive data, secure payment gateways, and access control procedures. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

5.1. Access and Correction

You have the right to access and update your personal information at any time by logging into your account on our website or contacting us directly.

5.2. Data Deletion

You can request the deletion of your personal data, subject to certain legal or regulatory requirements that may necessitate retaining certain information.

5.3. Opt-Out of Marketing Communications

You can opt-out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

5.4. Cookies

You can set your browser to refuse cookies or notify you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. Please review their privacy policies independently.

7. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to remove that information from our servers.

8. International Data Transfers

If you are located outside of INDIA, please be aware that your information will be transferred to, stored, and processed in INDIA where our servers are located. By using our services, you consent to this transfer.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, and we will notify you of significant changes either through email or a notice on our website.