Last Updated: 24.10.2024

At BawanaKart, we aim to provide you with reliable and timely delivery of your orders. Please review our shipping policy to understand how we handle shipping, delivery times, and costs.

1. Shipping Locations

We currently ship to the following Areas:

  • Local: Bawana Industrial Area
  • North India: Shipping in complete north India region

If your location is not listed, please contact us at support@bawanakart.com for special shipping requests.

2. Processing Time

All orders are processed within 7 business days (excluding weekends and holidays) after you receive your order confirmation email. Once your order is shipped, you will receive a shipping confirmation email with tracking information.

During high-volume periods (e.g., holidays), processing times may be slightly delayed. Please allow additional time for processing and shipping during these periods.

3. Shipping Rates & Delivery Estimates

3.1. Domestic Shipping

  • Standard Shipping: Delivery within 7 business days — Depends on your purchased product size, weight, quantity and your shipping address.

We are currently not offering international shipping.

Please note that delivery times are estimates and may vary due to external factors, such as customs processing or shipping carrier delays.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package. You can use this tracking information to monitor the delivery status of your order.

If you experience any issues with tracking your shipment, please contact our customer support at support@bawanakart.com.

5. Shipping Carriers

We use the following trusted carriers to deliver your orders:

  • Delhivery, Professional, DHL, DTDC, etc. Shipping options will be displayed at checkout based on your location and the chosen delivery method.

6. Delivery Issues

6.1. Lost or Stolen Packages

We are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please check with your local postal service or contact the carrier directly. If you need further assistance, reach out to us at support@bawanakart.com.

6.2. Incorrect Shipping Address

If you entered the wrong shipping address during checkout, please contact us as soon as possible at support@bawanakart.com to update the information. Once your order has been shipped, we are unable to change the shipping address.

6.3. Delayed Shipping

While we strive to deliver orders within the estimated time frames, there may be unforeseen delays due to external factors such as weather conditions, customs delays, or carrier-related issues. We will keep you informed of any significant delays.

7. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and continued use of our site will signify your acceptance of any revised terms.